The Maroon

Waiters are servers not servants

Servers are meant to make your dining experience a smooth one. Treating them kindly makes sure their night goes smoothly as well

Davis Walden

Hang on for a minute...we're trying to find some more stories you might like.


Email This Story






With long hours, awkward attempts to gracefully glide between tables with 20 pounds of food precariously held above one’s head, taxing patrons and sometimes meager tips, one might wonder how one can handle being a waiter.

However for Duane Wilson, a server at Court of Two Sisters, the sense of family the 50-year-old restaurant gives off makes the job worth it.

“It’s a really nice mom and pop type of restaurant, and I feel like the quality of the restaurant is when they want to build a family environment,” Wilson said. “You build a bond with them, [and] I feel like I’m family now.”

The thing Wilson believes to be most important to do when being a server is to not think about yourself and to think about what is the dining experience you would want to have and to give that experience to who you’re serving.

“Since I became a waiter, my momma’s just been proud of me,” Wilson said. “She’s liked the way I’ve handled the money I’ve come in to.”

While waiters can have nightmares for customer, Alan Harris, a server at Pierre Maspero, said New Orleans’ customers are easygoing. However even the best service and good customers don’t always add up to a great tip.

“It’s competitive because you’re working for tips,” Harris said. “You can give the best service in the world and some people are just going to tip how they’re going to tip.”

Other days, however, the money is what makes the job great for Harris. According to him, he can sometimes pull in $200 a day.

“It’s a good to chance to be able to save money and buy things that you want,” Harris said.

Karl Baumgarter has been trying to make patrons satisfied since 1997. Currently the server captain ad trainer at Tableau has been a server since 1997. A server captain and trainer at Tableau, he takes care of guests, handles complaints, and makes sure his station is running smoothly.

Baumgarter’s advice to new servers is to keep a level head, remain focus, do their job and absorb everything that they can.

From dirty diapers to peeved customers, Baumgarter has seen it all in his 17 year career, but to him the job has been worth it.

“Sometimes it’s chaotic, but when you’re a seasoned professional like I am it’s smooth sailing,” Baumgarter said.

Print Friendly, PDF & Email

About the Photographer
Naasha Dotiwala, Managing Editor for Print

Naasha Dotiwala is a political science senior with a minor in mass communication and psychology. After serving three terms as Design Chief, Naasha is excited...

Leave a Comment

If you want a picture to show with your comment, go get a gravatar.




Navigate Left
  • Waiters are servers not servants

    Food

    Dorm room recipes to keep the hunger away

  • Waiters are servers not servants

    Food

    The not so secret life of a college herbivore*

  • Waiters are servers not servants

    Food

    Around the world in 7 days

  • Waiters are servers not servants

    Food and Dining

    Editor’s Note

  • Waiters are servers not servants

    City

    Dec. 1963: Loyola honors JFK

  • Waiters are servers not servants

    Features

    Five Best Off Campus Study Spots

  • Waiters are servers not servants

    News

    Gallery: Wolf Pack celebrates inauguration week with Tetlow Fest

  • Waiters are servers not servants

    Administration

    Gallery: President celebrates Missioning Mass

  • Waiters are servers not servants

    News

    Oct. 24, 1997: Broken elevators raise tempers rather than people

  • Waiters are servers not servants

    Features

    Up-and-Comers at Voodoo 2018

Navigate Right
Since 1923 • For a greater Loyola
Waiters are servers not servants